• Beneficiaries will notify the employer of the deceased member.
• Beneficiaries will submit the claim documents to the employer of deceased member, and the employer will then submit the claim documents to MBS Solve.
• Claims evaluation to be strictly observed according to agreed Turn-Around-Time (TAT)

Basic Requirements

• Original or CTC Death Certificate of the deceased
• Insurer Claims Forms (to be filled by claimant)
• Fund Transfer Requirements (i.e. bank details)
• Marriage Contract if Married.
• Marriage Contract of Parents (if Single)
• 2 Valid IDs
• Birth Certificates of Insured and Beneficiaries
• Police Report if death is due to accident.

Notes

• Additional requirements may be requested if the initial documents submitted will not suffice the evaluation of the claims department.
• In the case of multiple beneficiaries, claim proceeds will be divided equally. In the case of the share of minor beneficiaries, it will be issued to the guardian.