• Insured members will notify their employer of any accident immediately within 15 days.
• Insured members will submit the claim documents to their employer, and the employer will then submit the claim documents to MBS Solve. (The submission of claim documents is within 15 days.)
• Documents to be submitted must be clear and readable.
• For documents that were submitted to SSS for reimbursement, please photocopy all the documents and have it signed by the SSS (per page).

Basic Requirements

• OR/CR
• Driver’s License
• Police Report or Traffic Accident Report & Sketch (TARAS)
• Original Medical Certificate with Diagnosis.
• Original Receipts of Medicines (secure photocopy of ORs in thermal papers)
• Original SOA (if any)
• Incident Report for non-vehicular accident

Notes

• Additional requirements may be requested if the initial documents submitted will not suffice the evaluation of the claims department.